Basically we complained to the managers at our building company about poor communication, lack of progress, amount of errors, how they have been handled, no accountability and the fact we looked like we were going to run over schedule.
To cut a long story short, we dropped the b word in our email, Building Commission, who you go to if you have a complaint against a builder. The builder took it very seriously and we met with the manager of the South West division on site on Saturday. He gave us a $250 gift voucher for our time and could only apologise for all the problems we have had. Apparently they are changing up their procedures and we should see an improvement.
He said he did not expect us to finish on time (June) and dropped October into the conversation a couple of times. EEK!!!!
So lets hope things go better from here.
We are still dealing with some problems. One of which is I have to choose a new bath spout. I had picked a laundry spout knowing it may not work. The builders assured me it was fine several times and then the other day told me there was no way they could do it. Stupid builder. I wanted a mixer on a gooseneck swivel spout from the hob- basically doesn't exist for a bath. I had to settle for a wall mounted gooseneck swivel spout with separate mixer. You have to understand my bath is my favourite place in the whole house so it was quite a big compromise for me to make.
Windows have been installed, aircon tubes are in and top storey render and eaves have been painted.
